20 04, 2018

The Path from Working In to Working On the Business

By | 2018-04-20T08:32:05+00:00 April 20th, 2018|Leadership Values|

A friend and I were recently discussing working in vs. working on the business, working in defined as doing the work, and working on defined as directing the work. I’ve always thought of it as the difference between an actor and a director. Eventually, leaders that only work in the business stunt the growth of [...]

25 01, 2018

Why You Should Treat Your Employees Like Customers

By | 2018-01-26T08:32:30+00:00 January 25th, 2018|Leadership Values|

A good friend once asked for my help managing interns. Although she knew she should be more compassionate, understanding, and helpful, she couldn’t get past the challenges the interns posed. According to her, it was the old you can lead a horse to water, but you can’t make them drink syndrome. She’d explain procedures time [...]

17 01, 2018

Stop Setting Your Team Up to Fail: The Multitasking Myth

By | 2018-01-17T09:49:16+00:00 January 17th, 2018|Leadership Values|

If you assign your team multiple simultaneous tasks, you may be setting them up for failure. Attempting to complete multiple tasks at one time reduces the speed of completing each task while raising the chance for mistakes. As long as your team is asked to multitask, they will be less efficient than they could be. [...]

4 01, 2018

How to Add Action to Your Next Presentation

By | 2018-01-04T07:56:50+00:00 January 4th, 2018|Leadership Values|

Recently I spent an hour sharing some of my thoughts on leadership with a diverse group of business and community leaders. The group included CEO’s, senior VP’s, educators, law enforcement, and others. At the beginning of my presentaion, I explained I was going to use a shotgun approach and shoot multiple ideas at them from [...]

3 01, 2018

Have You Become a Toxic Boss Without Knowing it?

By | 2018-01-03T07:23:36+00:00 January 3rd, 2018|Leadership Values|

I was asked to assess and help a production manager of a B2C (Business to Consumer) manufacturer who was experiencing high employee turnover.  As I observed the manager, I was puzzled. She was a good manager and leader. She led by example and not only by following procedures, but how she approached her work. When [...]

13 12, 2017

When it Comes to Company Culture One Size Does Not Fit All

By | 2017-12-13T09:31:13+00:00 December 13th, 2017|Leadership Values|

In his book, StandOut 2.0, author Marcus Buckingham shares a story of interviewing two award-winning Hampton Inn Managers. Diana managed an Inn in Pennsylvania; when Marcus chatted with her he found her to be outgoing, energetic, and verbose. He asked her what she would tell other managers to do to build an award-winning team such [...]

6 12, 2017

Management Candidate Interview Questionnaire

By | 2017-12-06T09:27:15+00:00 December 6th, 2017|Human Resources, Leadership Values, Uncategorized|

I was recently asked to conduct a management candidate interview for a construction company. Two of the three business owners joined me in the interview. I asked the majority of the questions and facilitated the conversation. I used the Management Candidate Interview Questionnaire below, but before you look at it and decide it’s too complicated and [...]