This is the fourth in a series on goal setting (Using A Goal Setting Form, Six Ingredients Of A Goal, You Cannot Do A Goal — You Can Do Activities). The first three focused on goal setting procedures, but after you’ve set the goal, now what? Start by supporting, encouraging, and reviewing the goal every day. I remember a team member who missed a quarterly financial reward by a very small amount. It wouldn’t have taken much extra effort to hit the bonus — a few more sales calls, or one extra evening of work, probably would’ve been sufficient. The team manager didn’t know how close his direct report was to achieving the bonus until it was too late — it was over. I asked the manager what he thought about his team member missing the bonus by so little and he said, “The employee should have known where he stood.” I agreed, and asked him whose responsibility it was to keep the employee informed. He answered, “it was strictly the employee’s responsibility.” I followed by asking, “if this was the case… why did he need a manager?”

How To Help Your Team Hit Their Goals

• Share your vision. Help the team visualize hitting the goal.
• Talk about what it will do for them and the team.
• Encourage them to go public with the goal, share it with other team members, friends, and family.
• If needed, break the goal into smaller steps with deadlines.
• Keep them focused on activities, not just results.
• Remind, review, and support their goals every day.
• If they’re behind their goal, plan objectives and activities to get on track.
• Discuss the goal with them, assuming they will achieve the goal, and support them at every opportunity.
• Recognize progress and reward them for their accomplishments.

Take the Time 

If you’ve taken the time to set an achievable, yet challenging goal, based on activities, take the time to review and follow up daily. It will make your job easier. When you focus on activities, you’ll likely make an impact. Focusing on the results usually doesn’t change anything. Results can only be improved through activities. By focusing on activities, you are sharing how to get there. BE the map.

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